VoIP Users Find Lower Cost, More Features - 911 Risks
YONKERS, NY - Consumers tired of paying big bills for traditional landline telephone service are increasingly turning to Internet phone service for financial relief. According to the January issue of Consumer Reports, consumers are saving up to $50 a month - or more - by using VoIP, and enjoying many more features and capabilities.
Experts also note that consumers who use VoIP services may also have limited access to 911 services. (ed. Note: NOT a problem with IGONET)
Consumer Reports strongly recommends customers keep a basic landline, even if they get VoIP for daily use.
A nationally-representative Consumer Reports survey of VoIP users shows that more than half were highly satisfied using VoIP.
Voice Over Inter Protocol transmits voice calls over the same Internet line that carry email. Along with lower rates, most VoIP providers also include typical add-on features such as voice mail, caller ID, call waiting and others. VoIP requires a broadband {high-speed} connection such as cable or DSL. The service will not work if the power goes out or the Internet connection is lost.
Consumer Reports notes that with VoIP, there may be serious limitations with access to 911 service. VoIP is not yet a reliable replacement for landline emergency service for many consumers. The 911 operator may not be automatically informed of the caller's location, and VoIP calls may be routed differently, possibly causing delays. (ed. Note: NOT a problem with IGONET) |