SPAM POLICY

Violations of the policy set forth in this document could result in disciplinary action, which may include the termination of the offending Independent Representative's contract.

PURPOSE OF SPAM POLICY

EMERATEL is committed to protecting the business of the Independent Representatives and the business of the Company. Spam has the ability to cause a disruption in both of these businesses and therefore EMERATEL has a "zero tolerance" for spam and strictly prohibits Independent Representatives from engaging in the act of spamming. Because EMERATEL is committed to building its business the right way, this policy has been developed to conform to the highest reasonable standards.

DEFINITION OF SPAM

Spamming is defined as any unsolicited, unwanted, irrelevant, or inappropriate messages sent to individuals who have no personal, business, social or acquaintance relationship(s) with the sender.

ESTABLISHMENT OF SPAM VIOLATION

You may not send unsolicited email that in any way implicates our service (i.e. using EMERATEL web links in an email). This also prohibits the use of your personalized EMERATEL URL or any derivative spelling of the word EMERATEL in any form of unsolicited electronic communication.

Any SOLICITED mass communication (as with Opt-in e-mail lists) must contain the required instructions for unsubscribing and removal from the list.

EMERATEL will also consider any of the following activities a violation of our policy:

• Non compliance with any local, Provincial/State and Federal laws regarding unsolicited commercial email
• Sending unsolicited faxes

Use of Purchased Email Lists

Should an Independent Representative choose to use purchased leads and email lists, it is their responsibility to adhere to any applicable laws, limitations or regulations that govern such practices.

INDEPENDENT REPRESENTATIVE LIABILITY

Although anti-spam laws have rules in place that include, but are not limited to, the required inclusion of removal links in emails and the provision of proper contact information, EMERATEL recognizes that compliance to any laws set forth does not take away IRs liability for spamming. It is at our sole discretion to establish what is to be regarded as "spam".

SPAMMING SANCTIONS

For the purposes of this policy, each report of spam is considered an offense.

EMERATEL will notify Independent Representatives of any complaint regarding their email practices or any alleged violation of the above policies. Within forty-eight (48) hours of notification, Independent Representatives must respond to EMERATEL and provide any information requested including, but not limited to, the time, date, relationship to the recipient and content of the email.

If the Independent Representative fails to provide information that demonstrates that the Independent Representative did not send SPAM email or otherwise violate the above policies, EMERATEL will impose the following sanctions:

First offense:

The Independent Representative will be assessed a fee of $100/hour for time spent by EMERATEL researching the complaint. If the spamming activities result in any damage, fines, or fees or cause any of the EMERATEL websites, domains, servers or activities to be interrupted from normal operation, the Independent Representative will be held liable for damages and loss of business. If in EMERATEL's sole opinion the first offence is severe, we reserve the right to terminate the IR position.

Second offense:

The Independent Representative's position will be permanently terminated and all commissions and payouts of any kind will be permanently forfeited.

Ignorance of this policy will not be an acceptable excuse for violation and sanctions will still apply. There are NO EXCEPTIONS to this policy.

SPAM COMPLAINTS

We apologize if you believe you have been spammed by one of our EMERATEL Independent Representatives. Please send your complaint along with the original message to complaince@EMERATEL.com so we can deal with this matter immediately.

FALSE SPAM COMPLAINTS

EMERATEL supports the efforts of various organizations working to correctly eliminate spam activities. However, if an individual has opted to receive email from an Independent Representative of EMERATEL, and then falsely or maliciously files a spam complaint against EMERATEL or its Independent Representative, EMERATEL will cooperate fully with the appropriate agencies in the investigation of the incident.